Quinta Da Penha De Franca

I booked a 5-day break from blustry Brighton to get some sun and visit Madeira for the first time and was delighted to find this hotel on the website. What a wonderful place - the reception area is large, with a lovely lounge - comfy seating, card table, babygrand piano , plants. Theresa greeted us, smiling and was very informative without our stay, as were all the staff. Our “ garden room “ was tucked away in a group of four, so was very quiet, with a leafy outlook, which we loved . The rooms in the main hotel are larger, with great views of pool, sea and the grounds. The room was cleaned daily by a friendly lady. Breakfast was great with fresh fruit and a good assortment of breads, pastries etc and omelettes were cooked to order. Seating was indoors or outside on the terrace. The pool and gardens are lovely & relaxing and our daily swims were refreshing ! We also sat by the lower pool at the sister hotel, but found it windier down there. The walk along the promenade into Funchal is about 20 mins, with lots of statues, flowers, entertainers and a great choice of coffee bars and restaurants. We found the market on our first day ( Sat) , such a delight and watched the cable car go up the hill but it looked quite misty up there so didnt try it. There are several bars and eateries on the street outside the main entrance to the hotel - we particularly liked the Prince Albert across the road and the Pestana pub at the top of the hill on the left. Camera de Lobos is worth a visit for a great fish lunch and is a 2€ bus ride away . Transport to and from the hotel was via booking.com - so efficient, cheap and friendly, helpful drivers. We had a great time and hope to go back to this lovely venue. Thankyou everyone.

The reception staff were lovely, allowed us to book in early, and took us to our room. The room was lovely too. Two large single beds, the bed linen was too notch as were the towels in the bathroom . There was a luggage room to put the cases in in the room. Great air-conditioning too. The staff at breakfast could not have been more helpful. Breakfast was more than adequate .... and the hot food was certainly hot. The fresh fruit was great.

Amazing Quinta, much more traditional than the big imposing hotels around it. Beautiful garden setting, very well cared for, flowers and trees and grass all around. Nice pool area, vut needs a bit of tlc, great for a refreshing swim tho and as it was not busy it was perfect. Location was excellent, lots of choice of restaurants on the doorstep within 2 mins walk. And a 10 min walk into Funchal centre along the seafront. The room we had was a garden view with terrace and it was in a great position with quick access to everything. It was right by the restaurant and kitchen area so xoukd gey a bit noisy with clattering plates etc but didn't bother us. Beds and pillows were amazing, we all slept really well, even those with back or neck problems. We chose a double bed set up and it was like a super king, loved it. Nice terrace doors to fling open morning and evening. Kids went to bed, pulled doors shut and we sat on the terrace with drinks from Joe's bar. Excellent solution to being in a hotel with kids. Aircon worked well if nweded. Bathroom was a good size and functional. Bath with shower over and a shower curtain that sticks to you... but that was just a small issue. Breakfast was nice, juice and coffee however not great, we bought cartons of juice from supermarket down road took tuose with us to breakfast. Food was very nice, good selection of hot, cold, fresh pastries and a different traditional one each day like the pastel de nata. Nice fresh crusty bread as well as fresh fruit, charcuterie and yoghurts. Good parking facilities for your hire car. Friendly reception. Overall we were very happynwith our choice and had a great uoliday to celebrate a special birthday. The birthday girl even got a bottle of bubbly and tartlets in her room from the hotel on the day, wow. Now that depicts good friendly customer service to me. I work in a hotel and nothing is given away for free, so the gesture was very much appreciated.

A lovely hotel, ideally situated with a peaceful atmosphere and friendly and efficient staff. A real find in a city of glitzy high rise and somewhat pretentious hotels surrounding it. Would definitely visit again.

Two pools, one near sea and access to the water. Restaurant fine with standard Madeiran cuisine. Western edge of hotel district and access to plenty of restaurants within 20 minutes walk and good location generally. Charming setting and gardens give a character set apart from the many soulless mega hotels in western Funchal. Generally friendly staff. Very good value for money, was half the price of similar options at the time of booking